OPC In House
Job DescriptionAs a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts by encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme parks and attraction tickets.
You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests that are here on vacation.
Duties Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify.
Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard.
Utilize a consultative approach when offering various discounted ticket sales& resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions.
Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift Maintain a professional appearance and work environment at all times with a clean clutter-free work station Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate ResortsOur MissionWe believe we enrich the lives of our guests by providing a lifetime of wonderful vacation memories.
Our Service PhilosophyWe fulfill our guests dreams by providing a quality vacation experience that exceeds all expectations.
Recommended Skills Auditing Customer Service Persuasive Sales Professional Appearance Consultative Approaches Estimated Salary: $20 to $28 per hour based on qualifications.
You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests that are here on vacation.
Duties Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify.
Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard.
Utilize a consultative approach when offering various discounted ticket sales& resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions.
Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift Maintain a professional appearance and work environment at all times with a clean clutter-free work station Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate ResortsOur MissionWe believe we enrich the lives of our guests by providing a lifetime of wonderful vacation memories.
Our Service PhilosophyWe fulfill our guests dreams by providing a quality vacation experience that exceeds all expectations.
Recommended Skills Auditing Customer Service Persuasive Sales Professional Appearance Consultative Approaches Estimated Salary: $20 to $28 per hour based on qualifications.
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